Step 1. Prerequisites

Ensure that you have the following:

  1. Hardware and OS that’s compliant to the minimum requirements.
  2. Access to your hardware (either console or RDP) with Admin rights.
  3. The latest Monitor One G2 setup file downloaded from here, saved somewhere on your hard-disk

Monitor one G2 setup offers basically two setup modes to choose from:

  1. Client: Installs CCBuilder (MIB compiler and browser), the Demo application and all GUI based desktop applications (FC_RTGraph, FC_RTTable etc). For installation on a Windows desktop OS.
  2. Server: Installs Quantellium (24×7 monitoring service application with web interface) and helper applications. For installation on a Windows server OS.

Step 2. uninstall the old version

In case of upgrading an existing Monitor one G2 version, it is recommended to follow these steps:

  1. Stop the running Quantellium service.
  2. Backup your existing project(s).
  3. Uninstall MonitorONE G2.

Step 3. Run the Monitor One G2 setup file

Double-click on the Monitor One G2 setup file and walk through the various options to run the installation.

By default setup installs all executable files in…

\ProgramFiles(x86)\FineConnection\FCMS

…and prompts for the application-data folder (BaseDataDirectory) which defaults to the (hidden) folder…

%LocalAppData%

Online vs offline mode

You can use our software online (recommended) or offline. Online means, with an online internet connection used to access the FineConnection repository when needed. Read more..


Monitor one G2 also contains the WinPcap (Windows Packet Capture) library. This library is an essential part of the workaround that solves the issue described here..

Although optional (accept at install), we strongly recommend its use!

Step 4. Connect to the Quantellium web interface


If you installed the Server, it’s now time to connect to the Quantellium web interface. Open a browser that supports HTML5 (see system requirements) and enter the following into the address bar:

either insecure:

http://[Server IP/Hostname]:8080/index

or secure:

https://[Server IP/Hostname]/index

No access to the web interface?

Please read this first Workaround for port 8080 or 443 already in use

During the installation a self-signed certificate was generated to support secure connections with the Quantellium web interface. When you log in the first time, you will receive a warning and you will be asked to make an exception.

More background info on Quantellium and htttps